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POSITION/GRADE | Bio-medical/Maintenance officer |
POSITION OBJECTIVES | Install Equipment Repair Machinery Maintain Equipment Train Staff on Machinery Use Technical facility Mgt. & IT support. Quality Assurance maintenance |
REPORTING TO | Head, Bio Medical Engineer |
REPORTING INTO | COO |
OTHER LINKAGES | Staff, Vendors, Partners, Agencies, Doctors, Patients, other stakeholders of the Company, Govt agencies inter alia. |
LOCATION | Primarily Lagos, Nigeria, & secondarily anywhere in Nigeria or Global |
Detailed Tasks & Responsibilities: | |
Business management operation | Identify key vendors, source quotation & information Find and keep a data base of key partners for technical support. A planner and strategist with proven abilities in planning and managing resources. Extensive experience in managing the customer service operations for rendering & achieving quality services. Excellent relationship management & negotiation skills. Establishment and implementation of technical protocols and management functions pertaining to biomedical equipment. Skillful at monitoring, & motivating the workforce to enhance their efficiencies & assist them to deliver quality services to clients. |
Technical Facility Mgt. & IT support | Support vendor management & equipment selection. Synergies with IT for effective system software run on LIMS, PACS & ICT systems. Co-ordinate utility outages and other construction/renovation requirements with contractors & service providers as needed. Support hiring process & induction of tech & maintenance team. Provide complete support in projects & maintenance. Handling installation & commissioning of wide range of Laboratory Equipment, Critical care equipment, Hospital equipment. Carrying out inspection tests for determining the effectiveness of machinery & equipment in view of performance and safety standards. |
Service Operation | Maintaining a proper inventory of spare for smooth execution of service operations. Coordinating with the principals for providing product performance reports. |
Quality Assurance maintenance, Procurement & Inventory control | Co-ordinate procurement and maintain inventory of ERC and other related stocks. Ensure maintenance of equipment from radiation dosage leakages and quality control. Co-ordinate selection and SLA for all ERC and MEP vendors Develop and complete facility SOPs, completion of all required inspections, test & maintenance requirements. |
Statutory Compliance | Maintain compliance of all regulatory/accreditation requirements within the norm of best standard practice. Understand & develop policies and procedures that support the provision of services regulatory guidelines. Ensure designated Centres are fully compliant with HEFEMAA, NNRA, RRBN, MLSCN etc. for life safety & utilities management. |
Skills and Qualifications | First degree/equivalent in biomedical engineering or technology Good technical skills Documentation and Record keeping skills Analytical skills Equipment sterilization & calibration Training management Conceptual skills Multi-tasking skills Flexibility |
POSITION / GRADE | Logistics Manager-Snr Officer/Manager |
POSITION OBJECTIVES | Manage the entire order cycle of AML so as to enhance business development, revenue growth and ensure sustainability and customer satisfaction. Strategically plan and manage logistics, transportation, dispatches for medical / diagnostics samples, and ambulance services for clients and customers. Keep track of quality, quantity, delivery times, costs and efficiency of all products and service |
REPORTING TO | CCO |
REPORTING INTO |
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OTHER LINKAGES | Regional Business Mgrs, Head Corporate/HMO, Field force, Marketing Consultant (Fleance) and other internal & external stakeholders of the company. Afriglobal Group in Nigeria. Govt. agencies, medical associations and regulatory bodies |
LOCATION | Initially Lagos, Nigeria, anywhere in Nigeria or Global |
KRAs: | Detailed Tasks & Responsibilities: |
Develop & Implement strategies to support achievement of TAT through efficient logistics services | Improve pick up / collection time and frequencies for samples driving more volumes for tests and revenue for AML. Adequately follow leads and sources of business as may be provided by field force and other internal of external stakeholders within agreed timelines Identify effectiveness and impact of logistics initiatives with tracking and analysis, and optimize accordingly for faster and better deliveries Support the execution of the strategies (developed and cascaded by marketing etc) to drive volume and uptake for all the products and services of AML |
Growth | Nurture & grow the revenue and market shares for all AML products and modalities including pathology, radiology & wellness businesses in AML by strengthening the logistics department. Directly impact and grow revenue drive for home-collections |
Vendor Relationship | Manage and interact with Dispatch Agency (outsourced service) for SLA management. |
People Management | Manage and guide the logistics team Support all associates and team members, especially the field force Support and provide training and coaching to logistics staffs Recommend direct reports’ appraisals as per policy. |
Statutory Compliance | Strict compliance to laws of the Federal and State (and its agencies) in relation to the industry. Have respect for other team members, board and business associates. |
